We are seeking a highly experienced Senior Director, Solution Advisory to lead our must-win deals and drive innovation working closely with our sales and product teams. The ideal candidate will have over 15 years of experience in solution advisory leadership roles, a good understanding of the Contract Lifecycle Management space, and a proven track record of successful customer acquisition. This position requires exceptional leadership, strategic thinking, and a passion for delivering innovative solutions to our clients. The ability to present to all levels within an organization is fundamental to the role. This role is critical within the Customer Innovation and Advisory organization at Icertis. Reporting to the Associate Vice President, Solution Advisory, this individual will support must-win deals, enablement with Partners and support value demonstrations across prospects and existing customers.

Responsibilities

• Solution Advisory:

Provide expert demonstrations on Icertis products, including our Generative AI solutions, helping prospects and clients leverage solutions to meet their business needs. Focus on a tell-show-tell and value-based delivery.

Collaborate with internal teams to develop and implement the right sales strategy to meet customer requirements.

• Customer-Centric Approach:

Proven ability to understand customer pain points, articulate value propositions effectively, and leverage this understanding to create impactful solutions.

• Cross-Functional Collaboration

Experience collaborating with Sales, Product Marketing, and Product Management teams, translating industry insights into actionable plans aligned with company objectives.

• Market Insights

Stay informed about industry trends, AI product updates, and competitive landscape to inform strategic decisions.

Identify new business opportunities and areas for growth within the Icertis ecosystem, including our Agentic platform.

• Client Engagement:

Engage with key stakeholders within prospects and clients to understand their requirements and challenges, ensuring our solutions meet their expectations.

Drive customer success initiatives to enhance satisfaction and retention.

• Performance Metrics:

Establish and monitor key performance indicators (KPIs) to measure the effectiveness of partnerships and solution delivery.

Report on progress and outcomes to executive leadership.

Qualifications

• Over 15+ years’ experience in building or leading Advisory (pre-sales) or Professional Services (delivery) organizations – partner aligned organizations are preferred.

• Has 10+ years’ experience in team building and leading front-line leadership teams as expansion may necessitate.

• Has a strong drive for results and ability to collaborate and influence in a “Forward together, Win as a team” environment.

• Strong people management skills with a passion for coaching, mentoring, and developing others to their highest potential.

• Proven leadership skills inspiring people and building the business from small to scale.

• Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within an organization.

• Experience working collaboratively with Sales, Product Marketing, and Product Management.

• The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment.

• A passion evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition.

• A self-starter who will take the initiative to develop programs for partner relationships, enablement, and growth.

• A high degree of passion, energy, drive and willingness to travel up to 50% of the time.

• Global experience a plus.

• Proven track record of successfully managing strategic partnerships and driving client success.

• Deep understanding of Source-to-pay and Lead-to-cash cloud solutions.

• Exceptional communication, negotiation, and presentation skills.

• Strong analytical and problem-solving abilities, with a strategic mindset.

• Ability to lead and inspire teams, fostering a collaborative environment.

• Bachelor’s degree in business, Computer Science, or a related field (required). Experience with CLM or certifications related to CLM are beneficial. • Master’s degree in a relevant discipline (preferred).

Compensation:

Base: 160-240K

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual sales target incentive bonus, an equity component is included in the compensation package.

Our Commitments: Icertis is committed to:

Icertians (employees) and their family's physical, mental and financial health and wellbeing
Turbocharging Icertians careers
Making a social and environmental impact in our communities
Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
Generous holidays including the 4th of July week off – paid
Free professional and leadership coaching
Annual personal development allowance

What we offer:

Robust medical (physical & mental vision and dental benefits
Employee assistance program (EAP)
Equity (RSUs) and shared ownership in the company
Generous 401K match
Flexible work environment

About Us

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

About the Team

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

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