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Sr. Product Researcher



Seattle, WA, USA
Posted on Wednesday, February 14, 2024
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
As a Product Researcher at Highspot, you will influence decision-making at all levels to ensure we meet user needs, market expectations and business goals.

What You'll Do

  • Foster a user-centric and data-centric culture, ensuring that product development is grounded in a deep understanding of user needs, preferences and behaviors.
  • Scope and drive full research programs, from study execution to executive management, to advise product strategy, design and development.
  • Synthesize research findings into actionable insights. Socialize these insights and influence decisions.
  • Refine our competitive strategies. Ensure that we build superior products.
  • Proactively partner with leadership to influence our roadmap.

Your Background

  • 8+ years conducting research in user experience, product design or product marketing.
  • Expert understanding of multiple qualitative and quantitative research methodologies.
  • Proven record of leading complex projects with positive business outcomes.
  • Excellent communication, presentation and collaboration skills.
  • Highly desired: familiarity with go-to-market personas and/or domains such as Content Management, Learning and Development, EdTech, CRM, MarTech, HR Tech, Sales Enablement and Sales Operations.
Base salary range: $156,000 - $209,000. Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Professional development opportunities through LinkedIn Learning
-Discounted ClassPass membership
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.