Senior Manager, Employee Experience
Harness: AI-Native Software Delivery Platform
Position Summary
As our Senior Manager, Employee Experience, you’ll lead the strategy and execution of programs that shape how employees feel, connect, and grow at our company. Your work will touch every stage of the employee journey — from onboarding to development, engagement, and culture — ensuring that our people feel valued, supported, and inspired to do their best work.
Key Responsibilities:
-Develop and own the company’s employee experience strategy, aligned to our mission, values, and business goals.
-Design and implement programs that enhance engagement, belonging, and wellbeing.
-Partner with HR, internal communications, Culture&Belonging, and leadership to ensure a seamless, people-centered journey from hire to retire.
-Lead and analyze employee feedback mechanisms (surveys, focus groups, listening sessions) to inform and continuously improve initiatives.
-Champion culture and recognition programs that celebrate and reinforce our values.
-Collaborate on workspace and digital experience projects to ensure environments that support connection and productivity.
- Use data and insights to measure the impact of employee experience initiatives and present to executive leadership.
About You:
-6-10+ years in HR, culture, or employee engagement roles, including leadership experience.
-Passionate about building inclusive, purpose-driven workplaces.
-Strong communicator and relationship-builder across all levels of the organization.
-Data-driven and curious: you seek out feedback and turn insights into action.
-Comfortable leading change and influencing without direct authority.
Work Location
This role is hybrid but it requires you to be physically based in our San Francisco, CA Global HQ three days a week.
What You Will Have at Harness
- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Quarterly Harness TGIF-Off / 4 days
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet reimbursement
- Commuter benefits
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The Hiring Range For This Position Is $111,000 - $164,000.
A valid authorization to work in the U.S. is required
Harness in the news:
- Harness Grabs a $150m Line of Credit
- Welcome Split!
- SF Business Times - 2024 - 100 Fastest-Growing Private Companies in the Bay Area
- Forbes - 2024 America's Best Startup Employers
- SF Business Times - 2024 Fastest Growing Private Companies Awards
- Fast Co - 2024 100 Best Workplaces for Innovators
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Note on Fraudulent Recruiting/Offers
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.