We are seeking a dynamic and analytical Program Manager to join our team in Bengaluru. This is a full-time, on-site role that will play a crucial part in implementing our processes and working directly with customers. As a Program Manager, you will be responsible for executing operational strategies, managing customer relationships, and ensuring the smooth delivery of our services.

Key Responsibilities:

Work closely with customers to understand their needs and ensure successful delivery of our services
Monitor project progress, identify potential issues, and raise alerts when necessary
Implement and optimize operational processes to enhance efficiency and customer satisfaction
Analyze data to derive insights and make data-driven decisions
Collaborate with cross-functional teams to improve product and service offerings
Contribute to the development of customer success strategies

Qualifications:

0-2 years of relevant work experience
Bachelor's degree in a related field (Engineering, Business, or similar)
Strong analytical skills with the ability to interpret data and draw meaningful conclusions
Excellent communication and interpersonal skills
Experience in product operations is a plus
Knowledge of customer success principles and practices is highly desirable
Ability to work in a fast-paced, dynamic startup environment
Proficiency in project management tools and data analysis software

What We Offer:

Opportunity to play a key role in a rapidly growing startup
Exposure to cutting-edge AI and SEO technologies
Collaborative work environment with a focus on innovation
Competitive salary and benefits package
Professional growth and development opportunities

If you're passionate about operational excellence, customer success, and have a data-driven mindset, we'd love to hear from you!

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