Marketing Automation Specialist
Front
Location
San Francisco, CA
Employment Type
Full time
Department
Marketing
Compensation
- Estimated Base Salary $114K – $130K
Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please contact a member of our recruiting team for additional information.
Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
A detail-oriented Marketing Automation Specialist to join our Marketing Operations team. This is an exciting opportunity to work with a MOPs team that has strong foundations in place, where you'll get hands-on experience executing email campaigns, supporting webinar activations, and experimenting with A/B testing to drive growth. If you love the operational side of marketing and thrive on seeing campaigns come to life, this role is for you.
What will you be doing?
Manage the end-to-end email marketing process — from strategy and calendar coordination to execution and A/B testing — while analyzing performance to drive continuous optimization
Build and maintain marketing automation workflows in HubSpot to support lead nurturing and customer engagement
Build and manage HubSpot workflows for webinars and field events, ensuring registration and follow-up sequences are flawless
Manage list imports while maintaining data hygiene and ensuring campaigns are properly tracked in HubSpot and Salesforce
Become a proficient HubSpot admin, strategize about effective ways to set up campaigns/workflows, and constantly look for ways to improve our use of the product
Collaborate closely with Demand Generation, Product Marketing, and Sales Development to build strong internal relationships and ensure cross-functional alignment on all campaigns
Provide operational support for new marketing initiatives and projects as our team’s needs evolve
What skills and experience do you need?
1-3 years of experience in marketing operations, marketing automation, or email marketing
Strong proficiency with HubSpot (or similar marketing automation platforms)
Experience executing email campaigns from start to finish
Comfort with Google Sheets/Excel for data management and reporting
Detail-oriented mindset with strong project management skills
Self-starter who thrives in a fast-paced, collaborative environment
Familiarity with Salesforce and understanding of how marketing and sales systems integrate
Experience with Goldcast or other webinar platforms
Experience supporting field and events marketing programs
Nice to have: HTML and HubL coding skills for email customization
Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.
What we offer
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
Compensation Range: $114K - $130K