Sr. Product Manager - I-9 Center & Onboard
Fountain
Product
Mexico
Posted on Mar 13, 2026
We are looking for a Senior Product Manager to own two critical products in our Talent Management suite: I-9 Center and Onboard.I-9 Center is our all-in-one I-9 compliance solution, designed to make complex, high-stakes compliance workflows easy to run at scale.Onboard streamlines onboarding so new hires get to their first day faster, and employers reduce no-shows and early churn.I-9 and onboarding are “must-work” workflows: high-volume, exception-heavy, and time-sensitive, spanning admin + worker experiences, integrations, and document flows. Success looks like reliable completion, easy rollout across roles/locations, and lower operational effort for customers and Fountain teams.What You’ll OwnProduct strategy and roadmap for I-9 Center and Onboard, with clear quarterly outcomes and an opinionated point of view on what “great” looks like.Discovery and validation across customers, prospects, Customer Success, Implementation, and Support to identify the highest-leverage problems to solve.End-to-end delivery of features from concept to launch, including requirements, acceptance criteria, launch & rollout planning, and post-launch iteration.Business and product outcomes, including activation, adoption, retention, workflow completion rates, and operational efficiency for customers.Cross-functional alignment across Engineering, Design, QA, Product Marketing, Sales, CS, and Implementation.What You’ll Be Doing:Improve completion, speed, reliability, and time-to-value for I-9 Center and Onboard.Reduce exceptions, retries, and manual intervention through better workflow states, error handling, and recovery paths.Increase admin visibility and audit readiness for compliance-sensitive workflows.Deliver platform- and integration-heavy work (APIs, data model changes, vendor dependencies) with Engineering, with clear sequencing and tradeoffs.Define success metrics and instrumentation, and use them to drive prioritization, launches, and post-launch iteration based on feedback and data.What You Should Bring:5+ years of product management experience in B2B SaaS, ideally in workflow-heavy, integration-heavy, or compliance-sensitive domains.Track record of shipping product that moved measurable outcomes (completion, reliability, activation, time-to-value, operational load), through cross-functional leadership, without relying on formal authority.Excellent written communication. You can produce specs and decision docs that are clear, structured, and actionable.Comfort with ambiguity and competing priorities, paired with an execution-first mindset.Data fluency. You can define meaningful metrics, use them to guide decisions, and connect work to outcomes.Nice to HaveExperience with HR tech, onboarding, document workflows, e-signatures, or compliance products.Experience with API-first platforms and complex integrations.Experience partnering with Implementation and Support teams to reduce operational load and improve customer time-to-value.