Solutions Architect
Cloudwise
IT
Singapore
Posted on Oct 12, 2025
Cloudwise is a leading provider of innovative digital solutions, specializing in application performance monitoring (APM), IT Operations Management (ITOM), and hybrid cloud services for global enterprises. We are seeking a highly experienced and results-driven Presales Solutions Architect to support the technical and commercial strategy for complex and high-value bids across the region.
Key Responsibilities
- Accountable for architecture initiatives from inception to completion including but not limited to collect competitive information and give differentiated competitive solutions through the analysis of strategy and scenarios of competing pairs in competitive projects.
- Collaborate with business users to create architecture in alignment with business need
- Serve as a primary presales guide, engaging key customers speaking their language, and identifying genuine business needs to create effective opportunities
- Deliver tailored solutions aligned with customer project needs, developing strategies for product selection, testing, bidding, and configuration.
- Proactively manage technical and project risks, collaborating with product and delivery teams to ensure smooth execution and revenue realization.
- Champion the adoption of reusable architecture assets to improve efficiency
- Able to provide distill insights product requirements and defects across various segments, driving product enhancements, new projects, and key feature launches to boost competitiveness.
- Manage the production of consolidated, professional, and compelling technical solution proposal documents, including executive presentations.
- Support the Account Manager in securing local, regional, or global management approval of the proposal from a solution and technical perspective.
- Drive local and/or regional management escalation where needed, highlighting critical red flags and risks in the bid lifecycle to ensure executive awareness and timely intervention.
- Assist in contract negotiation as the lead solution representative, assessing the technical, financial, and operational impacts of customer-requested changes during the contracting process.
Technical & Domain Knowledge
- Strong and holistic understanding of technical solutions in the IT Operations and Cloud domain, including:
- Application Performance Monitoring (APM) and Observability
- IT Operations Management (ITOM), including AIOps
- Hybrid Cloud and Multi-Cloud Architectures (AWS, Azure, etc)
- Network Performance Monitoring (NPM) and related dependencies.
- Knowledge and experience in DevOps practices and Site Reliability Engineering (SRE) is a significant advantage.
Professional Competencies
- Solid commercial and financial acumen with extensive experience in complex deal structuring.
- Exceptional personal communication, presentation, and negotiation skills with the ability to articulate complex technical solutions to both technical and executive audiences.
- A proactive, self-motivated, and determined attitude with a relentless focus on customer success.
- Ability to work effectively under pressure and manage multiple, competing complex tasks to completion.
- Excellent interpersonal skills and a proven ability to be a strong team player across diverse functional teams.