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Key Account Manager

Cloudwise

Cloudwise

Sales & Business Development
Singapore
Posted on Sep 27, 2025

We're looking for a passionate and experienced Key Account Manager to join Cloudwise International Business Group based in Singapore. You will responsible for designing and executing a winning sales strategy. This includes using competitive analysis and market insights to segment customers and strategically position our solutions to drive significant revenue growth.

Key Responsibilities

  • Own and drive the end-to-end sales cycle for the assigned territory, focusing intensely on new customer acquisition, pipeline growth, and closing high-value deals.
  • Develop and execute focused Strategic Account Plans for named Major Accounts to maximize long-term sales growth, revenue generation, and market coverage.
  • Deliver committed sales targets by actively engaging with potential customers' senior management, networking strategically, and personally driving complex deal closure.
  • Proactively develop and manage the opportunities pipeline, ensuring accurate and consistent sales forecasting.
  • Provide consultative sales expertise in the domain of AIOps / ITSM / ITOM, positioning yourself as a trusted advisor on IT Operations strategy.
  • Lead the creation and delivery of professional technical presentations and business proposals/tenders tailored to specific customer requirements.
  • Actively network and engage with customer executives to deeply understand their overall business strategy, key drivers, and IT roadmap
  • Identify the customer’s business and IT strategy to architect and drive innovative solutions that deliver measurable value and improve profitability and customer satisfaction
  • Passionately lead strategic conversations, deliver compelling business reviews, and facilitate high-level technical discussions to secure client buy-in.

Knowledge, skills, certifications, and experience

  • 5+ years of proven success in Key Account Management, Strategic Sales, or Enterprise Account Management.
  • Sector expertise in either the Financial Services Industry (FSI) or Government sector.
  • Demonstrated experience in the software or SaaS industry, preferably with solutions related to AIOps / ITSM / ITOM.
  • Executive Presentation Mastery: Exceptional ability to structure, design, and deliver clear, compelling, and concise presentations to C-suite and senior management.
  • Business & Analytical Acumen: Highly skilled in leveraging business acumen and analytical abilities to strategically assess client goals and drive results.
  • Relationship Management: Proven ability to manage multiple priorities across different departments while motivating internal and external teams to achieve results.
  • Full professional proficiency in written and verbal English is required with basic conversational in Mandarin to effectively communicate with counterparts in China.