Street Team Associate - Nashville, TN
Bird
Bird launched micromobility. Now we’re shaping its future.
We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.
Who We Are
Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.
We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.
Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.
Job Summary
As a Street Team Associate, you’ll be the face of our operations on the ground in Nashville. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.
Responsibilities
- Vehicle Organization & Rebalancing
- Ensure designated parking zones remain clear, organized, and in compliance with Nashville city regulations.
- Proactively tidy up mis-parked vehicles in high-traffic areas.
- Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility.
- Rider Engagement & Education
- Interact with riders in the field to provide support and education on proper parking behavior.
- Promote positive user habits that align with city compliance standards.
- Maintenance Monitoring & Reporting
- Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands).
- Communicate observed issues to the operations team for follow-up.
- Data Collection & Field Insights
- Collect observational data on parking patterns, high-demand areas, and rider behavior.
- Provide feedback to support continuous improvement in operations and city collaboration.
Must Haves
- Prior experience in field operations, customer service, or logistics preferred
- Strong communication skills and a proactive, problem-solving mindset
- Ability to work independently and manage time effectively
- Familiarity with micromobility or transportation systems is a plus
- Comfortable working outdoors and on foot for extended periods
Pay Range:
$18/hr
Shift Information:
Thursday to Monday from 8AM-12PM with flexibility. Work times can change according to business needs (seasonality and events being the moving parts)
Why Bird Matters
Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:
- Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
- Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
- Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
- Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.
Culture at Bird
We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.
For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to work? Sweet. Let’s chat.
#INPR1