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Online Reputation Manager Associate

Bhanzu

Bhanzu

Bengaluru, Karnataka, India
Posted on Oct 29, 2024
Responsibilities

  • Work towards enhancing and building the organization's reputation by constantly measuring the effectiveness of your strategies.
  • Establish policies and procedures, systems, and standards that will avoid any negative impacts on the organization.
  • Development of Positive Content, and scheduled regular positive stories to build trust.
  • Engagement with the Audiences, based on positive attributes of the brand.
  • The ORM Executive is responsible for online content, tracking and analysis of reputation factors, and accounts for the successful management of the Brand's reputation.
  • Facilitate problem resolution along with other questions.
  • Consistently create an exceptional consumer experience with each contact via inbound / outbound posts/tweets/email.
  • Performing an in-depth audit of the information on the World Wide Web and ensuring the positive reputation of the Brand.
  • Continuously monitoring /Tracking the reputation of the brand on various outlets, e. g. social media, search engines, blogs, social communities, consumer forums, etc.
  • Regularly produce positive content for engagement with the audience.

Requirements

  • Social Listening.
  • Social CRM.
  • Have an understanding of search engine behavior, social media, forums, blogs, ratings, reviews, etc.
  • These are considered to be the most important and basic skills of a reputation manager.

This job was posted by Swati Kashyop from Bhanzu.